Mariluz Soto Hormazábal


Researcher and Professor at Universidad del Desarrollo (Chile) and Researcher at the University of Lapland (Finland). Her academic degrees are Doctor of Arts in Service Design from University of Lapland, Master in Strategic Design from Valparaíso University in partnership with Politecnico di Milano and Bachelor Degree as a Designer in Visual Communication from Universidad Tecnológica Metropolitana. She is also Communicologist certified by Communicology Foundation.

Workshop in ServDes

The workshop Strengthen emotional skills for service designers as a facilitator will be carried out on February 2nd (online) 2021 in the next ServDes 2020 which was held from Melbourne.

Short Presentation

Paper presentation (online) of the paper called Emotions: The invisible aspect of co-creation workshops which is part of the doctoral dissertation of Mariluz Soto. The presentation took place on August 27th, University of Oulu, Finland.

Emotional skills for service designers in co-creation practices

This is a PhD research in the Culture-based Service Design programme at the University of Lapland. The purpose of this study is to broaden the understanding and knowledge about emotions in the service designer role as a facilitator.

Grant awarded from Finnish Cultural Foundation

The first stage of my doctoral research was funded by the Finnish Cultural Foundation (05-11.2018) to develop the case study carried out with a master course at the University of Lapland.

Presentation in Arctic design Week 2019

Happiness driven by nature was the name of the presentation in the Arctic Design Week 2019. That year the central theme was Happiness and the professionals presented their experiences and knowledge from different perspectives applied to research and projects in the public and private spheres.

Book «Diseñar para la Libertad» published

The purpose of this book is to sensitize the reader to a socially invisible reality: the prison, the penitentiary facilities, the inmates. Reading is a journey that invites you to broaden the vision of the «wall» that divides those inside and outside in order to break down prejudice. Authors: Mariana Kaplún and Mariluz Soto.